Burel, 100% wool, wool lining and suede sole

With a damp cloth or brush and some neutral detergent.

Shipments in 1 to 3 business days after payment confirmation.

Exchanges or returns of items are accepted up to 45 days after the date of receipt of the item. The exchange or return request must be made to the email shop@burelfactory.com. The product must be returned to the address provided, under the same conditions as it received it and accompanied by its invoice and e-mail communication of the return shipping data, tracking number and carrier. All return costs are borne by the customer.

If the order arrives under the same conditions as it was shipped, and the customer does not wish to exchange for another item, the refund process will begin by bank transfer to Community countries.

Returns made to non-EU countries will be made via PayPal.

Defective product:
The customer should send a photograph of the state in which the product arrived to shop@burelfactory.com.