This item is made to order. For this reason, returns are not accepted, in accordance with current legislation. We recommend that you carefully review all details before finalizing your purchase.
Shipping will take place within an estimated 1 to 2 weeks after payment confirmation.
Exchanges and Returns for Defective Products
We accept returns of defective items up to 45 days after receipt of the order.
If your order is defective, please send a photo of the item to info@burelfactory.com. We will process the exchange as soon as possible.
If you wish to return your item:
Send an email to info@burelfactory.com with the following information:
- Order number
- Reason for return or exchange
- Return shipping details (tracking number and carrier)
Return Conditions
- The item must be returned in its original packaging
- It must be in the same condition as when received
- It must include the corresponding invoice
The refund will be processed:
- By bank transfer (for European Union countries)
- Via PayPal (for non-EU countries)
Note on colors:
Please note that product colors may vary slightly depending on screen settings and calibration. These variations are not considered manufacturing defects. This item is made-to-order. For this reason, returns are not accepted, in accordance with current legislation. We recommend that you carefully check all details before finalizing your purchase.
Shipping will be arranged within an estimated 1 to 2 weeks after payment confirmation.
Exchanges and Returns for Defective Products
We accept returns of defective items up to 45 days after receipt of the order.
If your order is defective, please send a photo of the item to info@burelfactory.com. We will process the exchange as soon as possible.
If you wish to return your item:
Send an email to info@burelfactory.com with the following information:
- Order number
