Burel Gift Card

Offer a Burel Factory Gift Voucher with the value you want, to use in our online shop and physical shops in Porto, Lisbon and Manteigas.
To offer stories woven in comfort. Something special and unique. A manifest of tenderness and appreciation. Simple and Pure, like wool.

The use of the Voucher requires the application of the respective code which will automatically subtract the value of the Voucher from your total purchase. Non-refundable and valid for 12 months from the date of purchase. Valid for a single purchase of an amount equal to or greater than that shown on the Voucher. Not cumulative with other promotions.

Exchanges or returns of articles are accepted up to 45 days after the date of receipt of the article. The exchange or return request must be made to the email shop@burelfactory.com. The product must be returned to the address provided, in the same conditions in which it was received and accompanied by the respective invoice and communication by email of the return shipping data, tracking number and carrier. All return costs are borne by the customer.

If the order arrives in the same conditions in which it was sent, and the customer does not intend to exchange it for another item, the refund process will begin via bank transfer to EU countries.

Returns made to non-EU countries will be made via PayPal.

Defective product:
The customer must send a photograph of the state in which the product arrived to shop@burelfactory.com


Burel Factory promotes the mastery of Serra da Estrela's knowledge, art made by multiple hands that warp, card, spin and weave in ancestral machines that have been heard since the 19th century.


Wool from local sheep, who graze happily outdoors on the upper plateaus of the Mountain.


The versatility of the burel and its endurance ensure it multiplicity of applications. It resists traction, breakage, pressure and exposure to light, supporting intensive use without change in color and shape. Quality combined with the comfort of pure wool.

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Burel Factory will do everything in its power to deliver the orders in the shortest possible time, however the delivery time will depend on the availability of each product, since we produce consciously and at the pace of people who made them, which makes that we never have large amounts of stock.

If the product is in stock, it will be shipped within 1-3 working days.  If the product still has to be produced, the lead time will be longer.  For more information, please check the description of each product.
We have the following payment methods: Visa, Mastercard, American Express, PayPal, Multibanco, Apple Pay and Google Pay.
Due to the process of creating patterns and the craftsmanship maintained throughout the entire production, the items may have slight differences between them.  It is not possible to guarantee that they will always be exactly the same as depicted in the image.  However, therein lies the charm and value of these products, which come from a partially manual work, unique and unrepeatable.